One IntelligentAgent.Many Touchpoints.
WIAM replaces static menus, reception bells, and long queues with a 24/7 AI concierge — accessible by QR code, in any language, with zero app download.
Everything your guests need, one scan away.
Nine integrated modules that work together to transform every customer interaction.
AI Concierge
Natural language conversations by text or voice. Recommends, advises, tells the story of a dish, suggests pairings.
QR Code Access
One QR per table, room, or area. Instant personalized access — no app download required.
Dynamic Menus
Real-time updates with photos, allergens, multi-currency pricing, and availability management.
Shared Bill System
Shareable short codes group each session. Customers add items throughout their stay. Staff closes in one click.
Service Requests
Towels, housekeeping, room service, technical help — AI routes each request to the right team member instantly.
Autonomous Reservations
Tables, rooms, treatments, activities. Availability check, deposit collection, confirmation codes, automatic reminders.
Staff Dashboard
Centralized orders, requests, bills, and statistics. Role-based management for reception, kitchen, floor, and management.
Multilingual by Nature
AI detects language and cultural context. Adapts tone, offers local payments and currencies. Built for international guests.
Secure & GDPR Compliant
Stripe payments, identity verification, strict data separation between establishments, full GDPR compliance.
Every sector, one platform.
WIAM adapts to the specific needs of each type of establishment.
Hotels & Resorts
The results speak for themselves.
WIAM transformed our guest experience overnight. Our reception team now focuses on genuine hospitality instead of answering the same questions by phone. Table turnover improved by 30%.
We deployed WIAM in under 3 hours. The Arabic and French interfaces were flawless — critical for our international clientele in Marrakech. Our average basket grew by 22%.
The shared bill feature alone was worth it. Large table groups used to be our biggest pain point. Now it's our smoothest service.
Our spa bookings increased 40% in the first month. Guests love being able to book a treatment at midnight without calling anyone.
See WIAM in action.
Book a personalized 30-minute demo. We'll show you exactly how WIAM works for your type of establishment.